Frequently Asked Questions
Here is a selection of the most frequently asked questions from prospective customers. If you do not see the question that you have or you would just like to discuss the storage options available to you, please do not hesitate to contact us via one of the methods on the website or pop in and see us down on Embankment Road
What is Self Storage?
Our self-storage units are sealed containers in which to store virtually anything you want; from e-commerce stock, kayaks, gardening equipment, furniture and office equipment. Each separate unit is lockable and you will be the key holder.
How much does it cost?
The amount you pay depends on the size unit you rent. To get an idea of what size you need and availability get in touch and have a chat with one of our team
Our office hours are: Monday to Friday 8.30am – 5.00pm.
How Do I Pay?
We accept all card payment types or you can set up a direct debit.
What is the minimum storage period?
There is NO minimum period.
What can't I store in my unit?
- Hazardous items, flammable liquids or explosives
- Items that can decompose; such as food
- Unauthorised or illegal goods; such as firearms
NB: Customs and police have statutory rights enabling them to visit your unit.
When can I access my container?
Our office hours, between Monday to Friday 8.30am – 5.00pm or any other time by prior appointment
Do you provide a removal service?
No unfortunately we do not but we can liaise with your chosen removal service to arrange drop off and pick up.
Do you help load and unload the container?
Yes we are at hand to help you move your belongings in and out. (Subject to being available)
For Secure Self Storage in Plymouth call us now on 01752 256680